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At Floren Flowers, we are committed to providing you with the finest products and excellent service. To help us achieve this, we collect, use, and sometimes share certain personal information. This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and how you can control certain uses of your information.

Because the security of your personal data is very important to us, we limit access to your non-public personal information to employees who need it to provide products or services to you. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws to protect your personal information.
 

Information Collection

When you shop with or contact Floren Flowers, we collect the personal information necessary to complete your transaction. This may include your:
- Name
- Shipping and billing address
- Phone number
- Email address
- Credit card or other payment information
We may also retain details of your purchases and order history to better serve you.

Use and Disclosure of Information

We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Send marketing and promotional messages (by email or mail)
- Improve our services and customer experience
We do not share your information with third parties, except when necessary to complete an order or operate essential services (e.g., payment processing, shipping).

Confidentiality and Legal Disclosure

You acknowledge and agree that we may access, preserve, or disclose your personal information when required by law or if we believe such action is necessary to:

- Comply with legal obligations or respond to legal requests
- Enforce our terms and conditions
- Respond to your customer service inquiries
- Protect the rights, property, or safety of Floren Flowers, our users, employees, or the public

Unless otherwise required to complete an order, any comments, suggestions, or submissions sent to us will be considered non-confidential and will become the property of Floren Flowers.
 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how our site is used. Cookies help us:

- Remember your preferences and shopping cart contents
- Understand how visitors navigate our website
- Improve website performance and functionality

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. If you’ve registered your email with us, we may notify you directly. We encourage you to review this policy periodically.
 

Acceptance of Terms

By using our website, you agree to the practices outlined in this Privacy Policy.